Advanced PC-based Call Handling (Attendant Console, Personal Queues, Drag-and-drop call routing)
Call Center Real-time and Historical Reporting by Route Plan, Group and Agent. Discreet Agent Logs by Day-of-week.
DocketMASTER
Legal Docket and Client Database Management
MacroDIAL
Predictive and Blended Dialing
Integrated
VoiceMASTER
Voice Messaging and Audio Text Routing
Products
Products
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(888) 237-3266